How to accept a course plan?

Follow the below steps

  1. Login to your Vedantu Account.
  2. Click on "My Subscription".
  3. Click on "1-to-1" Tab under "My Subscription".
  4. Click on "View Details".
  5. Click "Join Course".
  6. Click "Pay and Join" option.
Where do I find the course plans that I've enrolled for?

Login and go to "My Subscriptions" to view your enrolled courses.

I did not take a session, how do I reschedule that session?

If you missed a session, you can reschedule it by contacting support or using the "Reschedule" option next to the missed session in your dashboard.

I want to change my subject's teacher. How do I do it?

To change your teacher, please contact customer support with your request and they will assist you in changing your subject's teacher.

I've by mistake given wrong rating to a teacher, how do I change it?

Kindly reach out to the support team explaining the situation. They will help you correct the rating.

Where do I find my remaining hours?

Your remaining hours are visible in your dashboard under the "My Profile" or "Sessions Summary" section.

I've hours remaining, but I'm unable to schedule my sessions. What should I do?

If you are unable to schedule sessions, please check if your subscription is active. If it is, contact support for immediate assistance.

I did not attend a class, but received Post session summary, how do I know if the session was conducted?

You can check the session logs or contact support to verify if the class was actually conducted.

How frequently will I get my tests/assignments from teachers?

Tests and assignments are usually assigned after each major topic or chapter is completed, depending on the course plan.

Can I download the past session replay?

Yes, session replays can be downloaded from your dashboard under the "Session History" or "Past Sessions" tab.

How to download my Session Notes?

Session Notes can be downloaded by going to the "Notes" section in your dashboard and clicking the download icon next to each session.

What is the procedure to get refund of my money?

To request a refund, contact customer support with your registered email and payment details. Refunds are processed according to the refund policy.

How do I cancel the session?

Go to your session list, select the session, and choose the cancel option.

What is the refund policy?

Refunds are processed based on the course refund policy. Please refer to the terms and conditions.

How do I apply for a refund?

You can apply through your account dashboard under the "Refund Request" section or contact support.

How long does it take to get my refund?

Refunds are usually processed within 7-10 business days.

What is the refund policy?

Refunds are processed based on the course refund policy. Please refer to the terms and conditions.

How do I apply for a refund?

You can apply through your account dashboard under the "Refund Request" section or contact support.

How long does it take to get my refund?

Refunds are usually processed within 7-10 business days.

What is the refund policy?

Refunds are processed based on the course refund policy. Please refer to the terms and conditions.

How do I apply for a refund?

You can apply through your account dashboard under the "Refund Request" section or contact support.

How long does it take to get my refund?

Refunds are usually processed within 7-10 business days.

What are Early Learning Courses?

These courses are specially designed for young learners to build foundational skills in a fun and engaging way.

How to enroll in Early Learning Courses?

You can enroll via our website by navigating to the Early Learning Courses section.

Are Early Learning Courses live or recorded?

They are available in both live and recorded formats depending on the course selection.

What are Early Learning Courses?

These courses are specially designed for young learners to build foundational skills in a fun and engaging way.

How to enroll in Early Learning Courses?

You can enroll via our website by navigating to the Early Learning Courses section.

Are Early Learning Courses live or recorded?

They are available in both live and recorded formats depending on the course selection.

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